Product Manager

Calgary, AB

We are looking for an experienced Product Manager to oversee the Product Team and manage databases of product entries across various POS/ERP systems within our organization. Reporting directly to the Senior Director of Procurement, the Database Manager will be responsible for ensuring efficient database and product management for multiple business units under one parent company. This role involves ensuring that products are properly categorized, prioritized, and enriched for deployment across all retail and wholesale channels.

Database Management:

  • Oversee the maintenance and updating of product databases across multiple POS/ERP systems.
  • Lead the strategy for integrating multiple databases to ensure data consistency and efficiency.
  • Develop and implement database management policies and procedures.
  • Ensure data security, integrity, and availability across all databases.
  • Collaborate with SEO, Marketing, and Category Management teams to understand and address their data needs.
  • Monitor database performance and optimize for scalability and efficiency.
  • Troubleshoot database issues and coordinate with IT support for resolution.
  • Implement and manage database backups, recovery, and disaster planning.
  • Administer Product Information Management (PIM) systems to streamline product data management processes.
  • Optimize the use of PIM systems for better efficiency and accuracy in product listings.

Product Upload Management:

  • Supervise the upload of new products into the database, ensuring all relevant details are accurately captured.
  • Oversee the categorization and prioritization of products for various retail and wholesale channels.
  • Collaborate with Category Management, Design/Photography, Marketing, SEO and Logistics teams to align Product Management strategies.
  • Manage the enrichment of product information, including descriptions, tagging, titles, specifications, images, video, and other rich media.
  • Develop and execute processes for securing these product details from vendors or internal departments.

Team Leadership:

  • Lead and manage the Product Team responsible for product entry and database management.
  • Provide training, support, and guidance to team members
  • Monitor team performance metrics and implement improvement strategies as needed.

 Requirements:

  • Bachelor’s degree in Business Administration, Data Sciences, Information Systems, or a related field preferred
  • Minimum 3 years of experience in database administration and management, particularly in managing databases across multiple business units.
  • Proven experience with POS/ERP systems.
  • Experience in building and maintaining Product Information Management (PIM) systems is highly desirable.
  • Proficiency in SQL and database query optimization.
  • Familiarity with Sage and Microsoft Dynamics ERP systems is an asset.
  • Strong understanding of database architecture, design principles, and best practices.
  • Excellent analytical and problem-solving skills.
  • Effective communication and interpersonal skills, with the ability to collaborate across departments and levels of the organization.
  • Ability to manage multiple priorities and projects in a fast-paced environment.

Compensation and Benefits:

  • All salary ranges are based on years of experience.
  • A competitive compensation plan will accompany the successful candidate including a comprehensive benefits plan that is effective on day 1.

Some of the benefits you can expect at High Tide Inc.

  • We are building, growing, and driven to grow.
  • We share our knowledge and learn from each other, one team.
  • On the job training to set you up for success.
  • Mentorship from talented professionals.

The job posting reflects the general details considered necessary to describe the principal functions and duties as required for proper evaluation of the job. There may be additional duties, responsibilities, and qualifications for this job.

Please note that candidates applying for openings must be authorized to work in Canada.

We thank all applicants in advance for their interest, however, only those selected for an interview will be contacted.

About Us:

High Tide Inc. is the leading community-grown, retail-forward cannabis enterprise engineered to unleash the full value of the world's most powerful plant. High Tide (HITI) is uniquely built around the cannabis consumer, with wholly diversified and fully integrated operations across all components of cannabis, including:

Bricks & Mortar Retail: Canna Cabana™ is the largest non-franchised cannabis retail chain in Canada, with 165 current locations spanning British Columbia, Alberta, Saskatchewan, Manitoba, and Ontario and growing. In 2021, Canna Cabana became the first cannabis discount club retailer in Canada.

Retail Innovation: Fastendr™ is a unique and fully automated technology that integrates retail kiosks and smart lockers to facilitate a better buying experience through browsing, ordering and pickup.

E-commerce Platforms: High Tide operates a suite of leading accessory sites across the world, including Grasscity.com, Smokecartel.com, Dailyhighclub.com, and Dankstop.com.

We are a team resolute in purpose and passion. forever ahead of the currents and we are The Rising Tide of Cannabis. Our values are:

• Passion

• Diligence

• Achievement

• Dependability

High Tide consistently moves ahead of the currents, having been named one of Canada's Top Growing Companies in 2021, 2022 and 2023 by the Globe and Mail's Report on Business Magazine and was ranked number one in the retail category on the Financial Times list of Americas' Fastest Growing Companies for 2023. 

To discover the full impact of High Tide, visit www.hightideinc.com. 

JOB CODE: 661258